Privacy notice
When you contact Geek Labs Tech or start a project, we collect the details you provide, such as your name, email address, business information, project needs, and any files you choose to upload.
How we use your information
We use this information to respond to your inquiry, understand your project, and provide the services you request. Submitting an inquiry does not subscribe you to marketing emails. We do not sell your personal information.
Customer portal and support
When you create a portal account, we store your name, email address, business details, and a protected password hash. We use account information to provide portal access and support services. Support tickets, replies, and attachments are available to you and authorized Geek Labs administrators. Replies to ticket emails may be added to the same support conversation. We send account verification, password recovery, and service notifications as needed to operate your account.
Files and storage
Project submissions and uploaded files are stored privately. Information needed to respond may be included in notification emails. Our hosting and email providers process this information as part of operating these services. Do not upload passwords, payment information, or other sensitive personal records.
Cookies and technical information
The website uses essential session and security cookies so forms work safely. Server logs and short-lived rate-limit records help us operate and protect the website. We do not currently enable advertising cookies or third-party traffic analytics.
Free diagnostic tools
Network checks send the domain or URL you enter to our server. DNS queries use Google Public DNS, and domain registration lookups use public RDAP services. Checks also connect to the public host you request. Results may be cached for two minutes, and your latest report is held in your session for sharing for up to 30 minutes. Usage logs retain only the tool name and outcome for 30 days; they do not include your input or results. JSON, generated passwords and builder inputs stay in your browser. Downloaded reports are created locally; using your device’s share action sends them only where you choose. Related tools can carry your domain in the URL fragment so you do not have to type it again. No public report links are created. If you submit an inquiry, the diagnostic report is saved with your message and may be included in notification emails.
Keeping and deleting information
We keep inquiries while responding and for relevant business records. You can ask us to access, correct, or delete your information by emailing support@geeklabstech.com. Some records may need to be retained for legal or operational reasons.
Questions
Contact support@geeklabstech.com with questions about this notice or your information.
Last updated September 24, 2026.